What is Signposting?
Last Updated: Monday, 16 March 2026Why We Ask You A Few More Questions
When you contact our practice, our team may ask you a few more questions than usual. This is called signposting.
Signposting helps us understand what you need so we can get you the right help as quickly as possible. It means you may not always need to see a GP. Sometimes another health professional can help you sooner — for example, a nurse, a pharmacist, a physiotherapist, or another member of our team.
Our reception team are trained to ask these questions to make sure you get the best care. They are here to help you, and anything you tell them is kept private.
Thank you for your patience. By answering a few extra questions, you help us support you in the best and fastest way.